How To Manage Conflict


Peg Pickering

Sender Name

Nouran Radwan

Note About the book  

As the pace of life and business continues to accelerate, the opportunities for conflicts multiply. Yet, the ability to work well with others is the single greatest determinant of success in the 21st century. Therefore, learning to disarm and defuse confrontational situations and people is essential. One cannot work effectively with others with clenched fists.